Contact Us

Need help with the app, a privacy request, a legal notice or a complaint? Our support team's here for you.

Nodal Grievance Redressal Officer

Sajal Khanna
Email: support@loanconnectapp.com
Telephone: +91 8217025159
Postal address: 1190/1, 4th floor, 22nd Cross Road, Sector 3, HSR Layout, Bangalore 560102

We aim to respond to complaints within 72 hours and resolve them within 30 days, or any shorter period required by applicable law. For lender-related complaints, we will help direct or forward the issue to the relevant lender. You may also approach the lender's grievance officer directly using the contact details on its website.

RBI Integrated Ombudsman Scheme

For eligible complaints, you may approach https://cms.rbi.org.in if the lender rejects your complaint wholly or partly, you are dissatisfied with its reply, or it does not reply within 30 days of receiving your complaint, subject to the Scheme's conditions.

Registered office

Tarini Networks Private Limited
1190/1, 4th floor, 22nd Cross Road, Sector 3, HSR Layout, Bangalore 560102